CONFLICT RESOLUTION:
Conflict Resolution
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Conflict Resolution
Study: Social Work - 4. semester
Code: 43944
ECTS: 4.0
Course coordinators: prof. dr. sc. Branka Sladović-Franz
Lecturers: doc. dr. sc. Lucija Vejmelka - Lectures
Exam dates:
  • 07. 07. 2020.
  • 08. 09. 2020.
  • 22. 09. 2020.
Exam registration: Studomat
Basic data
Conflict Resolution Social Work - 4. semester
4.0 43944
Lecturer in charge Consultations Location
prof. dr. sc. Branka Sladović-Franz

Mondays, 10-12

Nazorova 51, room Nazorova 51, soba Nazorova 51, soba Nazorova 51, soba 22
Lecturer Consultations Location
doc. dr. sc. Lucija Vejmelka (Lectures) Nazorova 51, room Nazorova 51, soba 2a
Literature
Ajduković, M. i Pećnik, N. (1994). Nenasilno rješavanje sukoba. Zagreb: Alineja.
Ajduković, M. i Sladović Franz, B. (2003). Razumijevanje sukoba. U: Ajduković, D. (ur.) Socijalna rekonstrukcija zajednice. Zagreb: Društvo za psihološku pomoć, 195-210.
Ajduković, M. i Sladović Franz, B. (2003). Prevladavanje sukoba. U: Ajduković, D. (ur.) Socijalna rekonstrukcija zajednice. Zagreb: Društvo za psihološku pomoć, 211-230.
Ajduković, M. (2003). Pretpostavke konstruktivnog rješavanja problema i sukoba u procesu socijalne rekonstrukcije zajednice. U: Ajduković, D. (ur.) Socijalna rekonstrukcija zajednice. Zagreb: Društvo za psihološku pomoć, 231-255.
Sladović Franz, B. (2005). Obilježja obiteljske medijacije. Ljetopis studijskog centra socijalnog rada, 12(2), 301-319.
Alinčić, M. (1999). Europsko viđenje postupka obiteljskog posredovanja. Revija za socijalnu politiku, 6(3-4), 227-240.
Korać, A. (2005). Obiteljsko posredovanje- prilog alternativnom rješavanju obiteljskih sporova. Hrvatska pravna revija, 5, 73-84.
Trgovčević, N. i Sladović, B. (1997). Potrebe i interesi za posredovanjem u socijalnom radu. Ljetopis studijskog centra socijalnog rada, 4, 119-129.
Description
The aim of the course is to introduce students to theoretical and professional realisations about possible manners of approach in the process of conflict resolution.

Course description
The significance of understanding and resolving conflicts in social work
Definitions of conflict
Types and levels of conflict
Skills of conflict resolution
Negotiation in social work (negotiating with users, representing the users)
Definitions and types of negotiation
Specific features of negotiation in social work (settlement out of court, family mediation, mediation in divorce)
Phases of the mediation process
Exam dates
07. 07. 2020.
08. 09. 2020.
22. 09. 2020.
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